Registration Questions
Last updated
Last updated
What type of email address does Crydit support for registration?
Crydit supports registration of any e-mail address, if the e-mail address you are using cannot be registered, we suggest you to change other e-mail addresses to register.
Does Crydit have an APP now?
Crydit APP is in the process of being upgraded, so stay tuned! For more information, please use the web link:
Can users in mainland China apply?
Yes, Crydit's service covers users in non-restricted countries worldwide, Crydit supports global users to apply, according to Mastercard's KYC service verification process, please use your Chinese ID to apply.
What is KYC verification, why do we need KYC verification?
KYC authorization is Know Your Customer (KYC) process. Crydit KYC authorization process is provided by Mastercard. This authorization is a critical step for financial institutions and other regulated entities (such as: Binance) to ensure users are in compliance with legal and regulatory standards aimed at preventing money laundering, terrorist financing, and other illicit financial activities.
What KYC certified materials are required for registration? Additional materials may be required depending on the situation.
The authentication materials include email address, cell phone number, and ID card/passport, as well as other basic materials.
How long does it take to get approved after submitting KYC?
The KYC certification result is typically returned within 3 working days.
You will receive an email notification once the KYC certification is approved, and you can follow the instructions in the email to activate your Crydit card.
What should I do if KYC is under review for a long time?
Please login to your Crydit account - Cards - check your card status on the card face, if your KYC audit is still pending within 5 working days, please contact customer service in time for consultation.
How long does it take to receive my card after KYC verification?
After approval, you can expect to receive your physical card within 1-1.5 months, subject to European holidays.
How many cards can each user apply for?
Currently, each user can only apply for one Crydit card of the same type, and users with multiple nationalities can only apply for one Crydit card of the same type.
When can I activate my Crydit card?
After passing the KYC certification, which usually takes 1-3 working days, you will receive an email notification informing you that your Crydit card can be activated.
To link third party payment software, click on Card=>Details and refer to the following link: [Third Party Linking Tutorial Link].
Do I need to activate my Crydit card after receiving it? How to activate my Crydit card?
You need to activate your Crydit card after receiving it, we suggest you to go to any ATM to check the balance, or spend a sum of money offline to activate your Crydit card.
The following restricted countries are not supported by Crydit for the time being
Link to the list of restricted coutries